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Frequently Asked Questions
Propack is a specialized restoration company that focuses on cleaning, restoring, and returning your personal belongings after disasters like water, fire, mold, or bio-related incidents. Their goal is to help you recover and restore the contents of your home with minimal disruption.
Propack provides a range of services including:
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Contents Cleaning & Restoration: Deep cleaning of items affected by water, fire, mold, or bio hazards.
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Pack-Out & Inventory: Carefully packing and inventorying your belongings to support insurance claims.
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Climate-Controlled Storage: Secure storage for your items while they’re being restored.
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Pack-Back: Returning and repacking your restored items back into your home.
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The process begins with an inspection (which can be in-person or virtual) to assess the damage. Propack then creates a detailed inventory, carefully removes your items, transports them to a climate-controlled facility for cleaning and restoration, and finally returns the items back to your home once they’re restored.
Yes. Propack works closely with insurance companies by providing thorough documentation and inventories of damaged items. This collaboration helps expedite the claims process and ensures that you receive proper coverage for your losses.
Propack serves the East and West coast of the United States, including areas like Alabama, California, Florida, Georgia, Louisiana, North Carolina and South Carolina.
Your belongings are handled with the utmost care throughout the process. They are inventoried, safely packed, transported to a secure, climate-controlled facility for cleaning and restoration, and then carefully returned and repacked into your home. Every step is designed to protect both the value and the personal significance of your items.
Propack offers 24/7 emergency services. Whether it’s day or night, you can reach out for immediate assistance, and their team will quickly start the process to minimize disruption and begin restoration as soon as possible.
Propack is accredited by the Better Business Bureau (BBB) and holds several industry-relevant certifications. These accreditations reflect their commitment to quality, professionalism, and adherence to industry standards.
Getting started is easy. Simply visit the Propack website or call their 24/7 hotline. They will schedule an inspection—either in-person or virtual—assess your needs, and provide you with a detailed quote tailored to your situation.
Propack is a specialized restoration company that focuses on cleaning, restoring, and returning your personal belongings after disasters like water, fire, mold, or bio-related incidents. Their goal is to help you recover and restore the contents of your home with minimal disruption.